FAQ

Who do I contact for specific questions?

  • The On-site Manager works for the Abbottsford community and can answer most questions regarding the HOA that you might have. abbottsford615@gmail.com, call or text 615-578-1616 (Monday-Friday).
  • Landscaping requests and other forms are available on the website.
  • For HOA financial account specific questions, our account manager is David Floyd III. You may call the Floyd office at 615-297-2824 or email david3@dfloydassoc.com.
  • The 24/7 answering service can also be reached at 615-297-2824.

When is city trash and recycling pickup?

  • Wednesday is trash collection day in Abbottsford. On holiday weeks, trash collection may be moved to Thursday. Recycling is collected every other Wednesday. Place cart at least 3 feet away from other trash or recycling carts or stationary objects such as a car or mailbox. Please see the HubNashville calendar for up-to-date trash schedules. Containers may be positioned curbside and available for collection by 7AM on collection day or the night before.

What should I do if my trash can is not picked up on pickup day?

Can I reserve the tennis courts?

  • As of now, tennis courts are first come, first serve, as available.

Who should I make a community maintenance request to (pool, streetlights, mailbox, etc)?

  • The On-site Manager can take care of most simple maintenance requests on community property. Repairs will be made as quickly as possible on a priority and availability schedule. Please fill out a Requests and Questions form with the relevant info.

Can I get a new amenities key?

Do I need approval to have work done to my home?

  • Maybe. Many projects can be undertaken without approval from the Architectural Committee. Please see our Architectural Committee – Abbottsford page for further information as it may apply to your projects. If you have further questions, please contact the On-site Manager for clarifications.

Architectural Review

How much is the monthly HOA fee, and what are the options for payment?

  • The monthly HOA fee is $345. The payment options are listed below:
  1. Payment of HOA Fees by Auto-Draft (highly recommended): Homeowners are encouraged to pay their HOA fees via auto-draft through our company. To sign up for auto-draft, please complete an auto-draft form and return it via email to accounting@dfloydassoc.com; via mail to Abbottsford HOA c/o David Floyd & Associates, Inc. 104 East Park Drive, Suite 320, Brentwood, TN 37027; or via fax to 615-297-9340. The completed auto-draft form must be received prior to the 25th of the current month in order for the draft to begin the following month.
  2. Online Payment of HOA Fees: To make an online payment, go to Home (cincwebaxis.com) and sign in at the top right corner of the screen. [NOTE: If you have not signed in before, you will need to register first. Your account number is the same as your street address number.] Once signed in, click on “Pay Fees” at the top left corner of the screen. Select your desired payment method (eCheck or credit card) and provide your payment information. Click “Submit eCheck/Credit Card Payment.” Make sure that your payment information is correct and click “Submit Payment.” Please note that the payment platform charges a $1.99 fee for eCheck payments and a 3.25% fee for credit card payments.
  3. Payment of HOA Fees via Check: Homeowners may pay their HOA fees by mailing a check each month to Abbottsford HOA c/o David Floyd & Associates, Inc. PO Box 357 Commerce, GA. 30529-0357. Please make sure all checks are made payable to Abbottsford HOA and include your street address number in the memo section. A payment coupon should be included with each mailed check (can be printed from the Forms page).